A Successful NetSuite project is the result of the combined effort of your team, and your NetSuite Partner's team. At PKF Digital, we a dedicated to ensuring that our clients get the maximum return on investment after choosing to upgrade to the world's #1 Cloud based ERP.
One of the key differences with doing business with PKF Digital is that we strive for your success as our customer from the first engagement. This difference is a reflection of the PKF Digital way of helping our customers flourish because we see our business as helping you choose and implement, rather than selling you a solution.
It may not seem much of a difference, but it really is. It's a world away from separate processes run by separate departments in sales, delivery and support with separate objectives: get you to buy, get you to a “live” system as soon as possible, and then quickly move you to a support organisation to answer any further queries or problems. All of these are focused on the selling organisation rather than on you the buyer and your problems, opportunities and ultimately your successful project.
We have been assisting people to buy ERP for over 20 years and in that time we have learnt a lot, and have also a lot more experience in observing how people buy. On average we’ve been involved in around 20 per year as well as being involved in half that amount of organisations who bought from someone else and used us for support. In our NetSuite lifetime that’s over 600 organisations we’ve interacted with in their buying process.
We also observe that even with all the information available via a google search, the process of buying can be daunting, and add in the complexity of adopting or replacing an accounting/ERP system and that’s not easy.
We have refined our approach: Success is defined as you reaching the project business outcomes that caused you to look at the NetSuite - or alternative ERP application - project in the first place.
So beginning with the end in mind means we can more helpfully align to support your goals, and in our experience being straightforward in our focus on your needs means a successful project is more likely - after all that’s what we both want. And if you’re successful, then you’re more likely to recommend us or help us in being a reference in the future.
If NetSuite Success is critical to your business, then reach out to our team of experts to get started on planning your implementation. We can conduct a thorough business assessment, advise on the right NetSuite edition for your organisation, scope your implementation and support you every step of the way.
Contact us today to get started.