Implementing any ERP Solution is a challenging task, and sometimes things don't always go to plan. PKF are an expert NetSuite Implementation partner, and can assist you with a NetSuite Rescue Assessment, to help you understand where you project may be going wrong, and the critical steps you can undertake to ensure your long term success.LEARN MORE
When you need an alternative view to get you back on track
We believe you have already made the correct choice in NetSuite, but perhaps you’re not getting the best out of the platform and you want a second opinion. We’ve done this for many organisations over the years and have a tried and trusted method of going about getting you back on track.
Sometimes despite all the planning and the best of intentions your NetSuite implementation hasn’t gone quite as well as you’d thought. There may be a myriad of reasons for this however those reasons don’t really matter as what you need now is a way forward and a plan. We can help you with this.
The purpose of our business is to help businesses achieve more from NetSuite. Our philosophy is to start with understanding your business objectives and despite the shortcomings of the original implementation, this is no different. The following process is what we’d do to get your project back on track and get you the business benefits envisaged in the first place.
On initial contact, we’ll sit down with you (maybe via video) to understand a bit of the background and where your problems lie. We’d then agree on what the next steps generally look like but also determine how and why you think your NetSuite project got to where it currently is. We’d then involve one of our consultants to give you a view of how we would approach your particular challenges.
We’d first do a review of what and where your problems lie. We need to understand what the initial objectives of the project were and how you got to where you are now. We will also look at the system configuration itself to see if there are any major obstacles to fixing it. As the final part of the review process we would return with a document comprising a set of recommendations split into:
After the Get Well Plan has been completed, we would invite you to join one of our customer service plans. This entails a set of services and outcomes that make it easy for you to budget and consume services from PKF Digital without any surprises. The number one outcome would be your success using the system.
We have three different support mechanisms that may be appropriate, you can learn more on our support pages.
If you’re interested in learning more about our NetSuite Implementation Rescue Process and how it can help your business, then please contact us. We are a NetSuite Solution Provider with over 15 years of experience, and we would be happy to give you an obligation-free second opinion and answer any questions you have.