Steps in creating readiness for ERP & change program

Creating organisational readiness for ERP change involves ensuring the company is prepared, willing, and able to implement the new system. This includes establishing a change management strategy, securing executive support, communicating clearly, and providing tailored training. Assessing the organization's current state and addressing any gaps in readiness is crucial for a successful ERP implementation.  

Key steps in creating readiness: 

1. Develop a change management strategy: 

A comprehensive change management strategy outlines how the organisation will prepare for and manage the ERP implementation. This should include clear communication plans, training programs, and plans for addressing resistance.  

2. Secure executive support: 

Executive sponsorship is crucial for demonstrating commitment and ensuring that resources are allocated to support the change.  

3. Communicate clearly and often: 

Keep all stakeholders informed about the change, its purpose, and the benefits it will bring. Clear communication helps build understanding and reduce resistance.  

4. Conduct a readiness assessment: 

Evaluate the organisation's current capabilities, resources, and culture to determine areas that need improvement. This includes assessing the skills and knowledge of employees, as well as the availability of resources like budget and training.  

5. Address resistance to change: 

Recognise that some employees may resist the change and develop strategies to address their concerns. This can include providing additional training, addressing individual concerns, and fostering a sense of trust and collaboration.  

6. Provide customised end-user training: 

Tailor training programs to the specific roles and needs of employees. This ensures that users are adequately prepared to use the new ERP system.  

7. Focus on the future organisation: 

Clearly define the desired outcomes of the ERP implementation and the future organisation it will create. This helps create a vision for the change and motivates employees to embrace it.  

8. Consider the five C's: 

The five C's (Clarity, Communication, Collaboration, Culture, and Commitment) can be a useful framework for managing change.  

9. Embrace a culture of measurement: 

Implement processes for measuring the success of the change and making adjustments as needed.  

10. Build change resilience: 

Focus on building organisational resilience to help navigate unexpected challenges and adapt to change.  

By implementing these steps, organisations can create a strong foundation for a successful ERP implementation and realise the full benefits of their new system.